June 7, 2016

Book review: Remote Research (user research)

This is a brief review of the book Remote Research, and a summary of points that resonated with me. Key Concepts Moderated research – Real-time interaction with a user that is time-expensive, but is easier to discover unanticipated insights due to the greater “texture” of the interaction. “Moderated research allows you to gather in-depth qualitative feedback: behavior, tone-of-voice, task and time context, and so on. Moderators can probe at new subjects as they arise over the course of a session, which makes the scope of the research more flexible and enables the researcher to explore behaviors that were unforeseen during the planning phases of the study. Read more

May 11, 2016

Book review: Web Form Design

I finished reading Web Form Design recently on the recommendation of a mentor. The author makes a good case about web forms being a high leverage area to invest design efforts. The combination of forms being mandatory, complex, and not particularly sexy, results in an experience that is often the worst part of a user’s interaction with your product. He then breaks down the form into the building blocks of Labels, Input Fields, and Actions, then lays out best practices for each. Read more

© Geoff Ruddock 2019